Travel & Tourism

IATA Foundation Course Examination

With our excellent IATA Foundation in Travel and Tourism class, students will acquire essential knowledge and skills to work in the travel and tourism industry and become an effective travel professional. Classes will provide advice on flight, accommodation and tour products, as well as how to ensure travelers fulfill necessary travel requirements and improve customer service and sales skills in order to better advise travel customers about when and where to travel based on their needs. In addition, students will learn to use a global distribution system to create and manage reservations.
You will improve your customer service and sales skills in order to better advise clients about when and where to travel based on their needs. You’ll also learn how to provide the best flight, accommodation and tour options, and how to ensure clients fulfill all necessary travel requirements.

What will you learn?

The key topics that are covered during this diploma include
  • The travel and tourism industry and the working environment for travel professionals
  • Geography and industry codes
  • Travel documents and the airline passenger experience
  • Air transport products and services
  • Rail, hotel, car rental, cruise and tour products
  • Customer service principles
  • Airfares and ticketing
  • The Galileo system functionality
At the end of the course, you will be able to:
  • Provide excellent customer service and build customer loyalty
  • Understand the various services and facilities available to airline passengers during their travel
  • Advise customers on passport and visa requirements, as well as on travel insurance options
  • Plan and reserve travel itineraries using standard industry coding
  • Sell rail travel, car rental, hotel accommodation, cruises and pre-packaged tour products
  • Book and sell travel products using a Global Distribution System (GDS), such as Galileo

Your career in the travel industry

The Foundation in Travel & Tourism class will open up a world of career opportunities for you – travel agent, tour operator, airline reservation agent, call center agent… to name but a few of the career paths that you may choose.

Beirut’s best results

Our trainers and facilities are second to none – as are our results. Our students were awarded several times “Pass with Distinction” & “Best Performer in Lebanon” recognition.
Our trainers work hard to make sure that you receive the full training and support needed to shine in your chosen profession. They are travel professionals themselves, with years of experience within the travel industry and personal knowledge of the world’s top destinations.

Acceptance Requirements

Minimum English level
Basic Math and computer skills

IATA Foundation Course Examination

To obtain the IATA UFTAA Foundation Diploma and EBT (Electronic Booking Tools), students must pass an online exam with remote supervision. Cost for the exam and kit are an additional $590 (e-book) $620 (printed book). By successfully completing the examination, they will receive the Foundation in Travel & Tourism Diploma.